FAQs & Troubleshooting
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197 Results
- 51Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 52"Offline" appears on the Status Monitor.
- 53The print speed is very slow when I use XML Paper Specification Printer Driver.
- 54I cannot connect to the print server using my web browser. What should I do?
- 55Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 56How do I replace the Belt Unit?
- 57How do I clear paper jams?
- 58Print command (cupswrapper) (Linux)
- 59Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 60Delete print jobs from the print queue.
- 61Print a web page from iPrint&Scan when using an Android™ mobile device.
- 62I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 63The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 64Windows 7 Support Information
- 65The error message "Print Unable 72" appears on the LCD. What should I do?
- 66I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 67Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 68How do I print data directly from the USB flash memory drive?
- 69When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 70The printer prints unexpectedly or it prints garbage.
- 71How do I print a Test page?
- 72What kind of memory can I use?
- 73Printouts have a curl or wave.
- 74Spots are printed at 75mm.
- 75Can I use non-Brother or third party supplies with the Brother machine?
- 76Can I print from DOS applications?
- 77What is the unprintable area per page?
- 78My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 79When I print images, the quality is not good (Linux)
- 80The downloaded driver's name is different from my machine's name. (Linux)
- 81Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 82Windows 10 Support Information
- 83Open the Status Monitor
- 84What is the Network Shared printing?
- 85Can I print from or scan to Android™ Smartphone?
- 86What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 87Clear white lines or ribbing down the page on 2-sided(duplex) print.
- 88I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 89When I print directly from the USB flash drive only an error page prints. What can I do?
- 90How do I clean the Drum Unit?
- 91'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 92How do I repack the printer?
- 93How do I replace the Waste toner box?
- 94Uninstall the drivers. (Mac OS X 10.5)
- 95Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 96White streaks or bands down the page.
- 97Replace the drum unit.
- 98How do I disable the APIPA protocol?
- 99Print on both sides of the paper. (For Macintosh Users)
- 100Uninstall the printer drivers (For Windows)