FAQs & Troubleshooting
Popular |
156 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How can I print on transparency sheets?
- 3How can I print envelopes?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 6The printer stopped receiving data half way through the print job. What should I do?
- 7The printer status is Offline or Paused.
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9I was using A5 size paper, but no I want to change it to another size. How should I do?
- 10What are the difference between PCL Driver and PS(PostScript) Driver?
- 11What can happen if the wrong paper is used in your machine.
- 12I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
- 15What are the suitable types of paper for this printer?
- 16When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 17Can I print using the IPP protocol on Windows 95/98/Me systems?
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20The machine does not print anything.
- 21What kind of consumables or options does this printer use?
- 22How do I load A5 paper?
- 23Delete print jobs from the print queue.
- 24Can I print from DOS applications?
- 25My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 26I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 27Dirty spots are printed.
- 28I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 29How do I cancel print jobs using the printer control panel?
- 30Print on both sides of the paper.
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32How to identify your Operating System (OS).
- 33Discover the MAC address of the Brother network card
- 34I cannot print from my computer via USB.
- 35Change the printer driver settings (Windows/macOS)
- 36Functions supported in the Windows 7 built-in drivers
- 37How do I use a web browser to manage my network printer?
- 38Print on custom-size (Long) paper.
- 39I cannot print from a Windows® PC.
- 40The printer stopped receiving data halfway through the print job. What should I do?
- 41The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43How do I replace the fuser unit?
- 44Color around the edge of printing is incorrect.
- 45I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 46Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 47Printing Watermarks from a Windows PC
- 48What is Windows® ICM profiles?
- 49I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 50Printing takes too long.