FAQs & Troubleshooting
Popular |
149 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2"JAM: E" error appears on the LCD. What should I do?
- 3"Jam: Z" error appears on the LCD. What should I do?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6"Jam: Y" error appears on the LCD. What should I do?
- 7"JAM: C" error appears on the LCD. What should I do?
- 8"JAM: B" error appears on the LCD. What should I do?
- 9What is the recommended paper?
- 10I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11"Jam: R" error appears on the LCD. What should I do?
- 12"JAM: A" error appears on the LCD. What should I do?
- 13I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 14What kind of paper can I use?
- 15What is the BRAdmin Professional software used for?
- 16The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 17Can I print from DOS applications?
- 18What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 19How to identify your Operating System (OS).
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21The printer status is Offline or Paused.
- 22The paper is skewed when it's printed.
- 23What kind of paper should I avoid?
- 24The machine does not print anything.
- 25"JAM: D" error appears on the LCD. What should I do?
- 26When trying to print from Mac OS® X the print queue is stopped.
- 27What kind of options does this printer use?
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Functions supported in the Windows 7 built-in drivers
- 31How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 32My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34What driver package format is supported by my Linux distribution?
- 35Delete print jobs from the print queue.
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37Can I print from or scan to Android™ Smartphone?
- 38Change the printer driver settings (Windows/macOS)
- 39What is a "Generic PCL Driver"?
- 40What kind of memory can I use?
- 41I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 42Can I use non-Brother or third party supplies with the Brother machine?
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 47What do LCD messages(Printer Status Messages) on Display of a control panel mean?
- 48Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 49I cannot install the driver when using the Driver Install Tool. (Linux)
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)