FAQs & Troubleshooting
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166 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 3No Paper
- 4Delete print jobs from the print queue.
- 5Can I print on transparencies e.g. for overhead projectors?
- 6Adjust color settings by using the custom setting in the printer driver
- 7Jam Rear
- 8Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 9Curled or wavy
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 12What is Brother iPrint&Scan?
- 13Can I print from Android™ Smartphone?
- 14Can I print from iPhone, iPod touch and iPad?
- 15Out of Memory
- 16Jam 2-sided
- 17Jam Inside
- 18Jam Tray 1
- 19Load paper in the paper tray
- 20Change the printer driver settings (Windows/macOS)
- 21Size Mismatch
- 22Print Unable XX
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24Envelope creases
- 25What is the recommended paper?
- 26The printer status is Offline or Paused.
- 27Replace WT (waste toner) Box
- 28Replace Drum
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30How to identify your Operating System (OS).
- 31Short Paper
- 32Calibrate or Calibration Failed or Calibration.
- 332-sided Disabled
- 34No Toner
- 35Print both sides of paper or a booklet automatically
- 36The color of your printouts is not what you expected
- 37I cannot print from my computer via USB.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40What driver package format is supported by my Linux distribution?
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 44Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 45Drum Stop
- 46Toner Low
- 47Replace Fuser
- 48Turn the Toner Save Mode on or off.
- 49White spots or hollow print
- 50Colored streaks or bands down the page