FAQs & Troubleshooting
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209 Results
- 1Turn the Toner Save Mode on or off.
- 2Reset the network settings to the factory default
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5The printer status is Offline or Paused.
- 6I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 7Adjust color settings by using the custom setting in the printer driver
- 8I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10No Belt Unit
- 11What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 12What driver package format is supported by my Linux distribution?
- 13Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 15Print on plain paper or bond paper from the Manual feed slot
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19WT Box End Soon
- 20I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 21The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 22Jam Tray 1
- 23What can happen if the wrong paper is used in your machine.
- 24Important points you need to confirm before configuring your Brother machine for a wireless network.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27Delete print jobs from the print queue.
- 28Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 29Verify the Brother machine connected to the Wireless Network (For Windows)
- 30What is Brother iPrint&Scan?
- 31Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 35The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 36I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38No Waste Toner
- 39Clean the LED head
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 42What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 43What type(s) of connections can I use with my Brother machine and a wireless network?
- 44The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 45Drum Error (Drum!)
- 46What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 47I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 48Out of Memory
- 49Replace WT (waste toner) Box
- 50What kind of paper can I use?
