FAQs & Troubleshooting
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209 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2What is Brother iPrint&Scan?
- 3Turn the Toner Save Mode on or off.
- 4Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 5Can I print on transparencies e.g. for overhead projectors?
- 6Print on envelopes, labels or thick paper from the Manual feed slot
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11Adjust color settings by using the custom setting in the printer driver
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 14I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 15I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 16Print data directly from the USB flash memory drive
- 17I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19Carry out calibration to improve the color density
- 20I cannot connect to the print server using my web browser. What should I do?
- 21Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 22Print on plain paper or bond paper from the Manual feed slot
- 23Can I print from or scan to Android™ Smartphone?
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Delete print jobs from the print queue.
- 26The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 27No Belt Unit
- 28Jam Rear
- 29Jam Inside
- 30Reset the network settings to the factory default
- 31Disable the APIPA protocol
- 32Print on both sides of the paper.
- 33I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Clean the drum unit
- 36Replace Belt unit
- 37Cannot print after a Windows 10 update (June 2020)
- 38The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 39Protect your Brother machine against unauthorised access over the network
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 42I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 43I cannot connect my machine to the wireless network.
- 44The printer status is Offline or Paused.
- 45Check the IP addresses of your PC and the Brother machine
- 46The paper is skewed when it's printed.
- 47No Paper
- 48I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 49I cannot print over a network using the XML Paper Specification Printer Driver.
- 50The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?