FAQs & Troubleshooting
Latest |
162 Results
- 5130/01/2019Print command (cupswrapper) (Linux)
- 5224/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5324/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5424/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5524/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 5625/12/2018Check the firmware version.
- 5720/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 5817/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5930/07/2018I cannot print from my computer via network. (For Windows)
- 6017/07/2018I'm having a problem with the print quality. How can I resolve it?
- 6117/07/2018The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 6217/07/2018The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 6317/07/2018What kind of paper can I use?
- 6405/07/2018Windows 7 Support Information
- 6529/06/2018No Belt Unit
- 6629/06/2018No Waste Toner
- 6727/10/2017I cannot print from my computer via network. (For Macintosh)
- 6827/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 6907/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7024/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 7125/03/2016Windows 10 Support Information
- 7225/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7325/03/2016Verify the Brother machine connected to the Wired Network (For Macintosh)
- 7425/03/2016What is the difference between the toner cartridge and the drum unit?
- 7525/03/2016Can I use AirPrint with my Brother machine?
- 7625/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7725/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7825/03/2016What is the Network Shared printing?
- 7925/03/2016Discover the MAC address of the Brother network card
- 8025/03/2016Can I print from or scan to Android™ Smartphone?
- 8125/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8224/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8323/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 8423/03/2016What can happen if the wrong paper is used in your machine.
- 8523/03/2016What is the BRAdmin Professional software used for?
- 8610/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 8703/04/2015Clear paper jams
- 8827/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 8925/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 9019/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9117/01/2014I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 9217/01/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 9330/10/2013The printer prints unexpectedly or it prints garbage data.
- 9423/10/2013Carry out calibration to improve the color density
- 9521/08/2013Clean the drum unit
- 9621/08/2013Replace Belt unit
- 9720/08/2013Replace WT (waste toner) Box
- 9820/08/2013Jam Inside
- 9920/08/2013Clean the corona wire
- 10020/08/2013Replace Drum