FAQs & Troubleshooting
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161 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 3I'm having a problem with the print quality. How can I resolve it?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Cannot print after a Windows 10 update (June 2020)
- 6I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 7Print a Test page
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9Turn the Toner Save Mode on or off.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Protect your Brother machine against unauthorised access over the network
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Can I print on transparencies e.g. for overhead projectors?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Change the printer driver settings (Windows/macOS)
- 16No Waste Toner
- 17The color of printouts are not what I expected.
- 18I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 19Jam Tray 1
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21What can happen if the wrong paper is used in your machine.
- 22My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 23Print on envelopes, labels or thick paper from the Manual feed slot
- 24The downloaded driver's name is different from my machine's name. (Linux)
- 25Print on plain paper or bond paper from the Manual feed slot
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 28Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 29Clean the corona wire
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Delete print jobs from the print queue.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37How to identify your Operating System (OS).
- 38I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 39What is the Network Shared printing?
- 40I cannot print from my computer via USB.
- 41WT Box End Soon
- 42I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 44In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 45No Paper
- 46I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 47Replace Belt unit
- 48Replace WT (waste toner) Box
- 49What kind of paper can I use?
- 50Jam Rear