FAQs & Troubleshooting
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178 Results
- 1What can happen if the wrong paper is used in your machine.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 4"JAM E1" error appears on the LCD. What should I do?
- 5"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 6Windows 10 Support Information
- 7What is the life of the consumables?
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Change the printer driver settings (Windows/macOS)
- 10How to use the Network Printer Driver Wizard Software
- 11How do I replace the waste toner pack?
- 12What is the optional Compact Flash Card used for and how do I install it?
- 13Print command (cupswrapper) (Linux)
- 14I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 15Printing Watermarks from a Windows PC
- 16Feartures in the BR-Script 3 driver (For Windows Users)
- 17Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 18Ink smears when rubbed.
- 19What driver package format is supported by my Linux distribution?
- 20Can I print from or scan to Android™ Smartphone?
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23What is Windows ICM profiles?
- 24Which emulation modes does my printer support?
- 25I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 26Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 27"JAM B" error appears on the LCD. What should I do?
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 30I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 31How do I replace the toner cartridge?
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35What is the Network Shared printing?
- 36I cannot print from my computer via network. (For Macintosh)
- 37Creating and using a Macro from a Windows PC
- 38What are the difference between PCL Driver and BR-Script driver?
- 39Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 40I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 41How should I maintain the printer?
- 42How do I replace the Oil Bottle?
- 43How do I use the Brother Analysis Tool software?
- 44Selecting the best possible print quality from a Windows® PC
- 45What kind of memory can I use?
- 46I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 47What is the optional DX-2600 used for and how do I install it?
- 48What is the Optional LT-26CL used for and how do I install it?
- 49What is the BRAdmin Professional software used for?
- 50How do I change the print server password?