FAQs & Troubleshooting
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178 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 6The color of printouts are not what I expected.
- 7The machine does not print anything.
- 8What is the Optional LT-26CL used for and how do I install it?
- 9How do I change the color mode from a Windows PC?
- 10I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 11"JAM B" error appears on the LCD. What should I do?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14What are the difference between PCL Driver and BR-Script driver?
- 15I cannot print from Mac OS X.
- 16When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 17What kind of memory can I use?
- 18Printouts have wrinkles or creases.
- 19"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 20What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 21I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 22Dirt appears on the back of paper.
- 23What is the 120K kit and what should I do if I see a message telling me to replace it?
- 24How to use the Network Printer Driver Wizard Software
- 25Paper Feed Problems
- 26How do I change the print server password?
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28What driver package format is supported by my Linux distribution?
- 29The downloaded driver's name is different from my machine's name. (Linux)
- 30The printer status is Offline or Paused.
- 31The paper is skewed when it's printed.
- 32What kind of paper should I avoid?
- 33Selecting the best possible print quality from a Macintosh® PC
- 34Which emulation modes does my printer support?
- 35What kind of barcodes can I print and how do I print them?
- 36I cannot use the "Modules Update" button on Web BRAdmin.
- 37I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 38What is the optional Compact Flash Card used for and how do I install it?
- 39When trying to print from Mac OS® X the print queue is stopped.
- 40What is the printable area per page?
- 41What is the BRAdmin Professional software used for?
- 42How do I install additional memory?
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44Nothing is printed on the page or some colors are missing.
- 45Pre-Required Procedures (Linux)
- 46Windows 10 Support Information
- 47I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49Creating and using a Macro from a Windows PC
- 50Printing on transparancies using the BR-Script driver from a Macintosh® computer