FAQs & Troubleshooting
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178 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What can happen if the wrong paper is used in your machine.
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 5Windows 10 Support Information
- 6What driver package format is supported by my Linux distribution?
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8The printer status is Offline or Paused.
- 9"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 10Print command (cupswrapper) (Linux)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Delete print jobs from the print queue.
- 13"JAM E1" error appears on the LCD. What should I do?
- 14I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 15Can I print from or scan to Android™ Smartphone?
- 16Change the printer driver settings (Windows/macOS)
- 17I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18What are the difference between PCL Driver and BR-Script driver?
- 19I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 20The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 21When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 22What is the life of the consumables?
- 23My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25I am unable to print from a client PC to a printer on a print server. (Linux)
- 26Uninstall printer drivers (Linux)
- 27Printing Watermarks from a Windows PC
- 28Feartures in the BR-Script 3 driver (For Windows Users)
- 29How to use the Network Printer Driver Wizard Software
- 30Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 31My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 32The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 35How do I use the Brother Analysis Tool software?
- 36What kind of paper should I avoid?
- 37Selecting the best possible print quality from a Windows® PC
- 38I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 39How do I replace the waste toner pack?
- 40"JAM C" error appears on the LCD. What should I do?
- 41"JAM B" error appears on the LCD. What should I do?
- 42What is the optional Compact Flash Card used for and how do I install it?
- 43Printing takes too long.
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46Print command (LPR) (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48Open the Control Panel (For Windows)
- 49Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 50What is Windows ICM profiles?