FAQs & Troubleshooting
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187 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3How do I install the Optional Network Board?(Nc-4100h)
- 4What can happen if the wrong paper is used in your machine.
- 5What driver package format is supported by my Linux distribution?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8What kind of paper should I avoid?
- 9JAM INSIDE (inside the printer)
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 12What is the BRAdmin Professional software used for?
- 13How do I install additional memory? (DIMM)
- 14How to identify your Operating System (OS).
- 15JAM DUPLEX
- 16How do I install the Lower Mailbox Unit? (MX-4100)
- 17Printer pages are curled and the output tray does not hold as many pages as it should.
- 18The machine does not print anything.
- 19Replace the toner cartridge.
- 20My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 21I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 22Selecting the best possible print quality from a Windows PC
- 23Can my printer send me an e-mail if there is a problem?
- 24How do I display the Quick Print Setup as a Toolbar?
- 25White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 26I cannot install the driver when using the Driver Install Tool. (Linux)
- 27Cannot print after a Windows 10 update (June 2020)
- 28Paper size settings are unavailable when I print from OpenOffice (Linux)
- 29Print command (cupswrapper) (Linux)
- 30I am unable to print from a client PC to a printer on a print server. (Linux)
- 31I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 32To install the printer driver easily using a tool. (Linux)
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 35What kind of labels and transparencies can I use?
- 36What kind of envelopes should I avoid?
- 37I selected the HQ-1200 option in the HL-2460 printer driver and even though I am only printing text, I sometimes notice that the print speed slows down a little. Why?
- 38What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 39How do I monitor the status of the printer?
- 40When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 41How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 42JAM REAR (at paper exit)
- 43The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 44What is a "Generic PCL Driver"?
- 45JAM TRAY (Inside the Paper Tray)
- 46Printouts have a curl or wave.
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48Can I print using the IPP protocol on Windows XP?
- 49I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 50When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?