FAQs & Troubleshooting
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189 Results
- 1Delete print jobs from the print queue.
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3The printer status is Offline or Paused.
- 4JAM DUPLEX
- 5JAM INSIDE
- 6REPLACE TONER
- 7White lines or bands or ribbing appear across the page
- 8FRONT COVER OPEN or FUSER COVER OPEN
- 9Can I print from or scan to Android™ Smartphone?
- 10DRUM ERROR
- 11PRINT OVERRUN
- 12DRUM END SOON
- 13CARTRIDGE ERROR
- 14DUPLEX DISABLED
- 15NO PAPER T1
- 16MANUAL FEED
- 17JAM TRAY 1
- 18REPLACE DRUM
- 19Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21DRUM STOP
- 22What do the LED indications mean?
- 23When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26JAM REAR
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 28Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 29FUSER ERROR
- 30TONER LOW
- 31What kind of paper can I use?
- 32What is APIPA?
- 33Use the Universal Printer Driver for PCL
- 34Print a web page from iPrint&Scan when using an Android™ mobile device.
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36TONER ENDED
- 37NO TONER
- 38Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 39I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 40Curl or wavy
- 41Turn the Toner Save Mode on or off.
- 42Cooling Down (COOLING DOWN)
- 43Cannot print after a Windows 10 update (June 2020)
- 44I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?