FAQs & Troubleshooting
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148 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3JAM TRAY 1
- 4REPLACE TONER
- 5When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7JAM REAR
- 8JAM INSIDE
- 9Wrinkles or creases
- 10REPLACE DRUM
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12All print jobs are aborted and nothing is printed. (Linux)
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Delete print jobs from the print queue.
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I cannot print from my computer via USB.
- 18DRUM STOP
- 19NO TONER
- 20Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 21Curled
- 22MEMORY FULL
- 23Curl or wavy
- 24Print on labels and envelopes from the manual feed slot.
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26Print command (cupswrapper) (Linux)
- 27I want to print using CUPS while keeping SELinux enabled. (Linux)
- 28JAM DUPLEX
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 33The downloaded driver's name is different from my machine's name. (Linux)
- 34The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 36Print command (LPR) (Linux)
- 37I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 38I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 39I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 40I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 41To install the printer driver easily using a tool. (Linux)
- 42When printing with monochrome laser printer, the print position shifts. (Linux)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Possible solutions for print quality issues
- 45"Offline" appears on the Status Monitor.
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Install the built-in drivers (For Windows 8 and Windows 10)
- 49I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 50What is Toner Continue Mode?