JAM INSIDE

REPLACE TONER

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.

Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)

The printer status is Offline or Paused.

JAM DUPLEX

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Change the printer driver settings (Windows/macOS)

The printer prints unexpectedly or it prints garbage data.

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

REPLACE DRUM

Delete print jobs from the print queue.

TONER ENDED

JAM TRAY 1

I cannot find some option in the Printing preferences. (For Windows)

What is Toner Continue Mode?

SIZE ERROR DX

MEMORY FULL

Curl or wavy

Hollow print

What driver package format is supported by my Linux distribution?

I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)

I want to print using CUPS while keeping SELinux enabled. (Linux)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

What do the LED indications mean?

Turn the Toner Save Mode on or off.

I cannot save a file downloaded from the Brother support website (For Windows)

In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

Cannot print after a Windows 10 update (June 2020)

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

How to identify your Operating System (OS).

DUPLEX DISABLED

Create or view a XML Paper Specification document

Envelope creases

Can I use non-Brother or third party supplies with the Brother machine?

Open the Status Monitor

When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

I cannot install the driver when using the Driver Install Tool. (Linux)

I cannot install the Linux printer driver in Fedora 33 or later. (Linux)

"Offline" appears on the Status Monitor.

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

I cannot print from my computer via USB.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Set up my Brother machine's automatic 2-sided(duplex) or booklet print.

Wrinkles or creases

White lines or bands or ribbing appear across the page