FAQs & Troubleshooting
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143 Results
- 1MEMORY FULL
- 2Print on labels and envelopes from the manual feed slot.
- 3The printer status is Offline or Paused.
- 4REPLACE DRUM
- 5Turn the Toner Save Mode on or off.
- 6The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 7Envelope creases
- 8How to identify your Operating System (OS).
- 9The printer prints unexpectedly or it prints garbage data.
- 10PRINT OVERRUN
- 11JAM REAR
- 12JAM INSIDE
- 13REPLACE TONER
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15MANUAL FEED
- 16JAM TRAY 1
- 17Clean the corona wire of the drum unit.
- 18Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Change the printer driver settings (Windows/macOS)
- 21CARTRIDGE ERROR
- 22TONER ENDED
- 23NO TONER
- 24DRUM ERROR
- 25Clean the Drum Unit.
- 26What do the LED indications mean?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Can I use AirPrint with my Brother machine?
- 31Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 32FRONT COVER OPEN or FUSER COVER OPEN
- 33How do I print a Test page?
- 34DRUM END SOON
- 35Wrinkles or creases
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37What is the recommended paper?
- 38Page skewed
- 39Black lines down the page
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41Print command (LPR) (Linux)
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43Open the Status Monitor
- 44I cannot print from my computer via USB.
- 45Reprint the last print job. (For Windows users only)
- 46Uninstall the drivers. (Mac OS X 10.5)
- 47Black toner marks appear across the page.
- 48I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)