FAQs & Troubleshooting
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132 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2Large characters are printed incorrectly. (Linux)
- 3The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 4Does NC-2200w work with Windows Vista?
- 5Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 6The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8What can happen if the wrong paper is used in your machine.
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10What driver package format is supported by my Linux distribution?
- 11I cannot print from my computer via network. (For Macintosh)
- 12The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 13The printer prints unexpectedly or it prints garbage.
- 14When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 15How do I print a Test page?
- 16What kind of paper can I use?
- 17Printouts have wrinkles or creases.
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19What are the expected yields of the consumables?
- 20What is the recommended paper?
- 21How can I activate/deactivate the Toner Save Mode?
- 22The printed letters are slanted, positioned incorrectly.
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 25I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 26I want to print using CUPS while keeping SELinux enabled. (Linux)
- 27Install the built-in drivers (For Windows 8 and Windows 10)
- 28I cannot print from my computer via USB.
- 29My Brother machine misfeeds paper.
- 30How can I install the Web BRAdmin on Windows Server 2003?
- 31When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 32Printouts have toner specks.
- 33Printouts are faint.
- 34Output sheets are completely black.
- 35I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 36My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 37I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 38The driver installation finished successfully but I cannot print. (Linux)
- 39I am unable to print from a client PC to a printer on a print server. (Linux)
- 40Pre-Required Procedures (Linux)
- 41Check the firmware version.
- 42Open the Control Panel (For Windows)
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 45The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47Change the printer driver settings (Windows/macOS)
- 48The printer status is Offline or Paused.
- 49Windows 7 Support Information
- 50The paper is skewed when it's printed.