FAQs & Troubleshooting
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131 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7How to identify your Operating System (OS).
- 8The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 9I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10What is the recommended paper?
- 11The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 12Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 13How can I activate/deactivate the Toner Save Mode?
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15Cannot print after a Windows 10 update (June 2020)
- 16Change the printer driver settings (Windows/macOS)
- 17How do I print envelopes from the manual feed slot in Windows® applications?
- 18My Brother machine misfeeds paper.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22Does NC-2200w work with Windows Vista?
- 23The printer prints unexpectedly or it prints garbage.
- 24How do I reprint the last print job?
- 25How can I change the printer settings?
- 26Print a Printer Settings page.
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29What are the expected yields of the consumables?
- 30Replace the toner cartridge
- 31The printed letters are slanted, positioned incorrectly.
- 32I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 33Uninstall printer drivers (Linux)
- 34In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 35How do I print a Test page?
- 36How can I clean the inside of the printer?
- 37I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 38How do I cancel print jobs using the printer control panel?
- 39Vertical black lines appear on the printout.
- 40I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 41I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 42What is the Network Shared printing?
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44I cannot print from my computer via USB.
- 45After I installed Sun JavaVM, some applications will not work correctly.
- 46Drum Life End Soon
- 47Black toner marks appear across the page.
- 48White lines appear across the page.
- 49What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 50What do the LED indications mean?