FAQs & Troubleshooting
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193 Results
- 1I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3What is Optional Font Package (BS-3000)?
- 4JAM TRAY 2
- 5Delete print jobs from the print queue.
- 6To install the printer driver easily using a tool. (Linux)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8How to identify your Operating System (OS).
- 9I cannot print from my computer via network. (For Windows)
- 10JAM REAR
- 11The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13When trying to print from Mac OS® X the print queue is stopped.
- 14What is the BRAdmin Professional software used for?
- 15How do I install additional memory? (DIMM)
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18The printer status is Offline or Paused.
- 19Windows 7 Support Information
- 20The machine does not print anything.
- 21I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 24The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26The driver installation finished successfully but I cannot print. (Linux)
- 27I am unable to print from a client PC to a printer on a print server. (Linux)
- 28When printing with monochrome laser printer, the print position shifts. (Linux)
- 29I want to print using CUPS while keeping SELinux enabled. (Linux)
- 30Uninstall printer drivers (Linux)
- 31Pre-Required Procedures (Linux)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 35What is the Network Shared printing?
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38I cannot print from my computer via USB.
- 39Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40Functions supported in the Windows 7 built-in drivers
- 41SIZE ERROR DX
- 42What kind of labels and transparencies can I use?
- 43JAM DUPLEX
- 44What is the protocol specification of the NC-4100h Type 2 print server?
- 45Which emulation modes does this printer have?
- 46I cannot print from Mac OS X.
- 47What is Status Monitor and how can I turn it on/off?
- 48The printer prints unexpectedly or it prints garbage.
- 49In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 50PAPER JAM