FAQs & Troubleshooting
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206 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2What kind of envelopes should I avoid?
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Printouts have a curl or wave.
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Delete print jobs from the print queue.
- 8I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The paper is skewed when it's printed.
- 10I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11What is a "Generic PCL Driver"?
- 12Can I print from DOS applications?
- 13ERROR XX <-> SERVICE CALL
- 14I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 15What is the printable area per page?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17Print command (cupswrapper) (Linux)
- 18How do I replace PF KIT?
- 19FUSER OPEN
- 20What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 21Uninstall the printer drivers (For Windows)
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23What is the difference between the toner cartridge and the drum unit?
- 24I cannot print from my computer via network. (For Macintosh)
- 25Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26How do I replace LASER KIT?
- 27What kind of labels and transparencies can I use?
- 28I cannot print from Mac OS X.
- 29How to Wake-up the printer.
- 30How can I use the reprint function?
- 31Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 32PAPER JAM
- 33Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 34What kind of paper can I use?
- 35I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 36I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 37When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 38How do I change the print server password?
- 39I want to print using CUPS while keeping SELinux enabled. (Linux)
- 40Uninstall printer drivers (Linux)
- 41Verify the Brother machine connected to the Wired Network (For Macintosh)
- 42The printer status is Offline or Paused.
- 43SIZE ERROR DX
- 44COVER OPEN
- 45The paper does not feed from MultiPurpose Tray(MP Tray).
- 46The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 47Can my printer work on a SAP system?
- 48How do I clean the corona wire of the drum unit?
- 49What is the best printer driver to use-the PCL or BR-Script driver?
- 50Cannot print after a Windows 10 update (June 2020)