FAQs & Troubleshooting
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203 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot print from the MP Tray. Why?
- 3What kind of envelopes should I avoid?
- 4How do I install the Lower Tray Unit? (LT-500)
- 5What is the BRAdmin Professional software used for?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Delete print jobs from the print queue.
- 8JAM DUPLEX
- 9The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 10What kind of memory can I use?
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12What driver package format is supported by my Linux distribution?
- 13Large characters are printed incorrectly. (Linux)
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16How to identify your Operating System (OS).
- 17Change the printer driver settings (Windows/macOS)
- 18What kind of labels and transparencies can I use?
- 19What kind of paper should I avoid?
- 20I cannot print from Mac OS X.
- 21What is Status Monitor and how can I turn it on/off?
- 22What kind of USB cable should I use?
- 23Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 24What is a "Generic PCL Driver"?
- 25JAM INSIDE
- 26Printouts have wrinkles or creases.
- 27What can happen if the wrong paper is used in your machine.
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 30When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 31My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 32Where do I find the complete User's Guide?
- 33The printed letters are slanted, positioned incorrectly.
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 37Verify the Brother machine connected to the Wired Network (For Windows)
- 38The printer status is Offline or Paused.
- 39I updated the Web BRAdmin and cannot enable the logging function.
- 40NO TRAY1
- 41SIZE ERROR DX
- 42What kind of barcodes can I print?
- 43I cannot use the "Modules Update" button on Web BRAdmin.
- 44An error message "MEMORY FULL" appears on the printer LCD.
- 45The machine does not print anything.
- 46ERROR XX <-> SERVICE CALL
- 47How do I change the print server password?
- 48Cannot print after a Windows 10 update (June 2020)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50Windows 10 Support Information