FAQs & Troubleshooting
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184 Results
- 1I cannot print from the MP Tray. Why?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4The machine does not print anything.
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 9Functions supported in the Windows 7 built-in drivers
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12Cannot print after a Windows 10 update (June 2020)
- 13How to identify your Operating System (OS).
- 14How do I install the Optional Network Board?(Nc-4100h)
- 15What is Status Monitor and how can I turn it on/off?
- 16The printer prints unexpectedly or it prints garbage.
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18What is the BRAdmin Professional software used for?
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 22What does the LOAD LETTER sized error message mean?
- 23I cannot print from Mac OS X.
- 24What is a "Generic PCL Driver"?
- 25JAM TRAY 1
- 26I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 27What kind of memory can I use?
- 28When trying to print from Mac OS® X the print queue is stopped.
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30What is the printable area per page?
- 31My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 32Open the Control Panel (For Windows)
- 33MANUAL FEED
- 34How do I check the driver version in Windows® (PCL Printer Driver)?
- 35Paper size settings are unavailable when I print from OpenOffice (Linux)
- 36Print command (LPR) (Linux)
- 37I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 39I cannot print from my computer via network. (For Windows)
- 40The printer status is Offline or Paused.
- 41Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42The paper is skewed when it's printed.
- 43What kind of envelopes should I avoid?
- 44IGNORE DATA
- 45The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 46JAM INSIDE
- 47What can happen if the wrong paper is used in your machine.
- 48Uninstall the printer drivers (For Windows)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)