FAQs & Troubleshooting
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154 Results
- 1What kind of USB cable should I use?
- 2Does NC-2200w work with Windows Vista?
- 3The machine does not print anything.
- 4Can I print from or scan to Android™ Smartphone?
- 5What is the BROWNIE software?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8What kind of labels and transparencies can I use?
- 9What kind of envelopes should I avoid?
- 10I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 11What kind of paper can I use?
- 12Printouts have a curl or wave.
- 13Printouts have wrinkles or creases.
- 14The printer prints unexpectedly or it prints garbage.
- 15Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 16Can I use non-Brother or third party supplies with the Brother machine?
- 17What can happen if the wrong paper is used in your machine.
- 18When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 19When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 20The printed letters are slanted, positioned incorrectly.
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22How to identify your Operating System (OS).
- 23The paper is skewed when it's printed.
- 24What kind of paper should I avoid?
- 25Using the PING command to troubleshoot problems.
- 26Can I print from DOS applications?
- 27When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 28I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 29I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 30What kind of memory can I use?
- 31Output sheets are completely black.
- 32The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 33What is a Print Server?
- 34White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 35White lines appears down the page.
- 36Lines appears across the page.
- 37Printouts are with gray background.
- 38Where do I find the complete User's Guide?
- 39The image is ghosted.
- 40White spots appear in areas of dense black printing.
- 41Vertical black lines appear on the printout.
- 42The printer status is Offline or Paused.
- 43My Brother machine misfeeds paper.
- 44The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 45I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 46Why are the alarm and data lights blinking?
- 47How can I change the IP address using the ARP and PING commands?
- 48When trying to print from Mac OS® X the print queue is stopped.
- 49How do I install additional memory?
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)