FAQs & Troubleshooting
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164 Results
- 51The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 52Can I print from or scan to Android™ Smartphone?
- 53Can I print from and scan to iPhone, iPod touch and iPad?
- 54Change the printer driver settings (Windows/macOS)
- 55Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 56I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 57The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 58How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 59I cannot use the "Modules Update" button on Web BRAdmin.
- 60The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 61Why does the Drum LED light?
- 62I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 63The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 64Replace the drum unit.
- 65What can happen if the wrong paper is used in your machine.
- 66Can I print using the IPP protocol on Windows XP?
- 67When trying to print from Mac OS® X the print queue is stopped.
- 68When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 69Uninstall the printer drivers (For Windows)
- 70I cannot install the driver when using the Driver Install Tool. (Linux)
- 71I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73The driver installation finished successfully but I cannot print. (Linux)
- 74Print command (LPR) (Linux)
- 75Print command (cupswrapper) (Linux)
- 76I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 77I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 78To install the printer driver easily using a tool. (Linux)
- 79Open the Control Panel (For Windows)
- 80What is the Network Shared printing?
- 81Windows 7 Support Information
- 82What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 83Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 84Using the PING command to troubleshoot problems.
- 85How do I check the driver version in Windows® NT 4.0?
- 86Where do I find a Parallel or USB interface cable?
- 87How do I turn off the Status Monitor using the USB port?
- 88When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 89Why are the alarm and data lights blinking?
- 90Why are the ready and alarm lights blinking?
- 91How can I change the IP address?
- 92What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 93Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 94Uninstall the drivers. (Mac OS X 10.5)
- 95White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 96Printouts are faint.
- 97How do I factory reset the print server?
- 98How do I change the print server password?
- 99I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 100The image is ghosted.