FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3(Video) Load A5 paper
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Replace Toner
- 7The printer status is Offline or Paused.
- 8(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10My Brother machine could not be found over the network when I installed drivers on my PC.
- 11Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Jam Inside
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Replace Drum
- 16Load paper in the paper tray
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19How to identify your Operating System (OS).
- 20Can I print from or scan to Android™ Smartphone?
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Cartridge Error
- 23What is the BRAdmin Professional software used for?
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25(Video) Set up your Brother machine
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Protect your Brother machine against unauthorised access over the network
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30Cannot print after a Windows 10 update (June 2020)
- 31(Video) Unpack your Brother machine
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34Print a web page from iPrint&Scan when using an Android™ mobile device.
- 35What is Toner Continue Mode?
- 36What is the recommended paper?
- 37Enable the Brother machine's network interface.
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39Change the printer driver settings (Windows/macOS)
- 40Cover is Open
- 41Clean the Drum Unit.
- 42Out of Memory
- 43I get a TS error when trying to print on a wireless network.
- 44What do the LED indications mean?
- 45What driver package format is supported by my Linux distribution?
- 46I cannot print using my Brother machine on a wireless network (Windows)
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?