FAQs & Troubleshooting
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- 1Cutting with the Rotary Auto Blade [Video]
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3E12002 appears on the computer screen.
- 4List of Error Messages for CanvasWorkspace (E##### / N#####)
- 5How to Use the Roll Feeder Function [Video]
- 6List of Error Messages for CanvasWorkspace (Others)
- 7ErrS02 appears on the computer screen.
- 8How to Calibrate the LCD Touchscreen Display
- 9Downloading Optional Design Pattern Collection (My Collection Function)
- 10Mat, Cutting Blade and Material Combinations
- 11Scanning a Background Image (Background Scanning).
- 12How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 13Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 14List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 15Can the cutting machine cut felt, leather and synthetic leather?
- 16Half Cut (Kiss Cut) Settings
- 17How to connect my machine to a wireless network using the Setup Wizard
- 18ErrS99 appears on the computer screen.
- 19E10005 appears on the computer screen.
- 20If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 21Can different types of material be attached to the same mat for cutting?
- 22E11006 appears on the computer screen.
- 23E02002 appears on the computer screen.
- 24How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 25What should I do if the scanned and cut positions are misaligned?
- 26How do I perform trial cutting? (Test Cut)
- 27How to obtain and input PIN of machine
- 28How do I Create the Cutting Data (Scan to Cut Data) ?
- 29Data cannot be saved to a USB flash drive
- 30Data cannot be saved to the machine
- 31Data cannot be transferred even though the machine number has been input. (M5622201)
- 32“The entered text cannot be used.“ appears on the computer screen.
- 33ErrS25 appears on the computer screen.
- 34ErrS04 appears on the computer screen.
- 35About the Calligraphy Starter Kit
- 36How to Activate the Calligraphy Kit
- 37Attaching the Material/Peeling Off the Material
- 38What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
- 39What type of cut files and projects containing cut data other than built-in patterns are available?
- 40Care and Maintenance (Cleaning the Trimmer Blade)
- 41What is the lever (scanner lever) on the left side of the machine?
- 42E03004 appears on the computer screen.
- 43E02001 appears on the computer screen.
- 44E01002 appears on the computer screen.
- 45E00001 appears on the computer screen.
- 46What are the differences between "CanvasWorkspace (Web)" and "CanvasWorkspace"?
- 47When the mat is inserted, the attached material peels off.
- 48M5612301 appears on the Artspira app screen.
- 49M6331001 appears on the Artspira app screen.
- 50Not cutting material after continuous use