FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 3How to set up the cap frame. [Video instructions]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5What is administrator lock?
- 6How to Embroider on Bag. [Video instructions]
- 7How to Embroider on Pet Collar. [Video instructions]
- 8How to Embroider on Cap. [Video instructions]
- 9E96001 appears on the Artspira app screen.
- 10How to configure administrator lock
- 11Maintenance (Cleaning the bobbin case) [ Video ]
- 12M4345001 appears on the Artspira app screen.
- 13Data cannot be saved to the machine
- 14About the contents and data treated by Artspira app
- 15Introducing Brother My Stitch Monitor application
- 16The App shows the message "No Supported Machines Found".
- 17Although the thread is not broken, a broken thread error occurs and the machine stops.
- 18"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 19How do I attach or remove the embroidery frame?
- 20How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 21Maintenance (Cleaning around the needle plate)
- 22Introducing the Brother Artspira application
- 23M1332002 appears on the Artspira app screen.
- 24"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 25"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 26"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 27"This pattern cannot be used." message appears on the LCD. What does it mean?
- 28"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 29How do I wind the bobbin?
- 30I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 31E92001 appears on the Artspira app screen.
- 32M5613201 appears on the Artspira app screen.
- 33M5612301 appears on the Artspira app screen.
- 34How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 35How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 36How to use the Round frame (PRPRFK1) [Video instructions]
- 37How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 38Data cannot be saved to a USB flash drive
- 39The pattern transferred from the Artspira app does not appear on the screen of the machine
- 40After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 41Multiple data cannot be transferred to the machine at once
- 42Data cannot be transferred even though the machine number has been input. (M5622201)
- 43There is no machine that can be transferred
- 44How to link accounts
- 45How to change the displayed language
- 46How to stop "Send usage information to help improve Brother products and services"
- 47How to unsubscribe from Artspira
- 48How to disconnect the machine from Artspira using the Artspira app
- 49How to connect your machine and transfer data to Artspira
- 50List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)