FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5How to set up the cap frame driver. [Video instructions]
- 6How to Embroider on Clothes. [Video instructions]
- 7How to Embroider on Cap. [Video instructions]
- 8How to Embroider on Shoes. [Video instructions]
- 9"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 10How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 11How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 12How to use the Round frame (PRPRFK1) [Video instructions]
- 13How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 14How to set up the cap frame. [Video instructions]
- 15How to Embroider on Bag. [Video instructions]
- 16How to Embroider on Pet Collar. [Video instructions]
- 17The bobbin thread breaks.
- 18"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 19How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 20How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 21Loops appear on the surface of the fabric when embroidering.
- 22"This pattern cannot combine." message appears on the LCD. What does it mean?
- 23"This pattern cannot be used." message appears on the LCD. What does it mean?
- 24"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 25How do I adjust the tension of the upper thread ?
- 26"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 27"Needle threader error" message appears on the LCD. What does it mean?
- 28"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 29When thread got tangled
- 30"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 31"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 32"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 33How do I wind the bobbin?
- 34Maintenance (Cleaning the bobbin case) [ Video ]
- 35Maintenance (Oiling the machine)
- 36"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 37"Picker error" message appears on the LCD. What does it mean?
- 38"Needle bar case home position error." message appears on the LCD. What does it mean?
- 39"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 40"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 41"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 42"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 43"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 44Nothing happens, even if the LCD display is pressed.
- 45"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 46"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 47"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 48How do I attach or remove the embroidery frame ?
- 49Maintenance (Cleaning the thread paths of the upper threads)
- 50"Needle case motor has been locked." message appears on the LCD. What does it mean?