FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 3There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 4How to Embroider on Pet Collar. [Video instructions]
- 5How to Embroider on Shoes. [Video instructions]
- 6Maintenance (Cleaning the bobbin case) [ Video ]
- 7How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 8"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 9How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 10How to Embroider on Bag. [Video instructions]
- 11How to Embroider on Cap. [Video instructions]
- 12"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 13Maintenance (Cleaning around the needle plate)
- 14How do I thread the machine? (Threading the upper thread)
- 15How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 16How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 17How to use the Round frame (PRPRFK1) [Video instructions]
- 18How to set up the cap frame driver. [Video instructions]
- 19How to Embroider on Clothes. [Video instructions]
- 20Maintenance (Oiling the machine)
- 21"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 22How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 23How do I wind the bobbin?
- 24Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 25How do I install a bobbin into the machine?
- 26"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 27"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 28"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 29"Picker error" message appears on the LCD. What does it mean?
- 30"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 31How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 32How to use the the versatile magnetic frame [Video instructions]
- 33How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 34"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 35How do I attach or remove the embroidery frame ?
- 36How do I change the needle?
- 37How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 38How do I adjust the tension of the upper thread ?
- 39How to set up the cap frame. [Video instructions]
- 40"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 41"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 42The needle threader cannot be used.
- 43"This pattern cannot combine." message appears on the LCD. What does it mean?
- 44"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 45"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 46"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 47"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 48"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 49"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 50There are needle cuts or holes in the garment.