FAQs & Troubleshooting
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234 Results
- 1Tips for sewing thick fabrics
- 2Basic procedure to sew stitches
- 3How to adjust the thread tension
- 4Tutorial videos on how to use the machine [Video instructions]
- 5Stitches are skipped
- 6Using the embroidery needle plate cover
- 7The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 8How to attach the scanning frame. [My Design Center]
- 9How do I hoop the fabric in the embroidery frame?
- 10How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 11Combination of fabric, thread and needle
- 12Installing / replacing a battery in the dual purpose stylus
- 13Tips for sewing lightweight (thin) fabrics
- 14How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 15The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 16How do I adjust the presser foot pressure?
- 17The App shows the message "No Supported Machines Found".
- 18How do I Play the Tutorial Video?
- 19How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 20[Embroidery machine users] How to retrieve the data transferred from Artspira
- 21The monitoring app on the smart device receives the notification items I do not need.
- 22The embroidery data does not be recognized with the embroidery machine.
- 23Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 24Fabric puckers
- 25The needle contacts the needle plate.
- 26How do I adjust a stitch width or length?
- 27Fabric is caught in the machine and cannot be removed
- 28How do I thread my machine ?
- 29How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 30How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 31How do I clean the race?
- 32How to set up the wireless network connection with the wizard on the machine
- 33How do I set the bobbin ?
- 34How do I wind the bobbin?
- 35Data cannot be saved to a USB flash drive
- 36Data cannot be saved to the machine
- 37How to link accounts
- 38How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 39The App shows the message "Settings screen".
- 40The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 41"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 42"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 43How do I sew buttonhole? (One-step Buttonholes)
- 44The bobbin thread cannot be pulled up.
- 45The dual purpose stylus cannot be operated.
- 46"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 47How do I adjust thread tension for embroidering?
- 48How do I Play the MPEG-4 (MP4) Videos?
- 49Upper thread tightened up
- 50How do I change the needle ?