FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 3How to link accounts
- 4How to change the needle stop position
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6Stitches are skipped
- 7It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 8How do I adjust thread tension for embroidering?
- 9How do I adjust the sensitivity of the operation keys?
- 10How do I change the needle ?
- 11M4341001 appears on the Artspira app screen.
- 12When the thread became tangled under the bobbin winder seat
- 13How do I remove or attach the Embroidery foot ?
- 14E96001 appears on the Artspira app screen.
- 15E92001 appears on the Artspira app screen.
- 16[Embroidery machine users] How to retrieve the data transferred from Artspira
- 17About the contents and data treated by Artspira app
- 18"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 19Fabric puckers
- 20Tips for getting better embroidery results
- 21"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 22"This USB media cannot be used." message appears on the LCD. What does it mean?
- 23How do I clean the race?
- 24Embroidery
- 25M5613201 appears on the Artspira app screen.
- 26M5612301 appears on the Artspira app screen.
- 27M4345001 appears on the Artspira app screen.
- 28M6331001 appears on the Artspira app screen.
- 29M5622201 appears on the Artspira app screen.
- 30M5541001 appears on the Artspira app screen.
- 31M4452001 appears on the Artspira app screen.
- 32M4210001 appears on the Artspira app screen.
- 33M3124301 appears on the Artspira app screen.
- 34M2513631 appears on the Artspira app screen.
- 35M2102501 appears on the Artspira app screen.
- 36M1332002 appears on the Artspira app screen.
- 37How to update your machine software by downloading the update file directly to your machine using a wireless network
- 38"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 39Needle breaks.
- 40Upper thread breaks.
- 41"F05" appears on the LCD. What does it mean?
- 42"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 43Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 44"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 45"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 46"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 47"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 48"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 49I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 50Data cannot be saved to a USB flash drive