FAQs & Troubleshooting
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148 Results
- 1The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 2How do I hoop the fabric in the embroidery frame?
- 3Tutorial videos on how to use the machine [Video instructions]
- 4The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 5Using the embroidery needle plate cover
- 6How to use the Multi-purpose Screwdriver.
- 7How to embroider an appliqué pattern [Video instructions]
- 8M3124301 appears on the Artspira app screen.
- 9Introducing Brother My Design Snap application
- 10List of Error messages for My Design Snap
- 11The App shows the message "No Supported Machines Found".
- 12The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 13Bobbin thread does not wind neatly on the bobbin.
- 14Fabric puckers
- 15How do I Play the MPEG-4 (MP4) Videos?
- 16How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 17E96001 appears on the Artspira app screen.
- 18M5612301 appears on the Artspira app screen.
- 19After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 20M1332002 appears on the Artspira app screen.
- 21"The safety device was activated since the main shaft motor seized. Is the thread tangled?" message appears on the LCD. What does it mean?
- 22Data cannot be saved to a USB flash drive
- 23Data cannot be saved to the machine
- 24The pattern transferred from the Artspira app does not appear on the screen of the machine
- 25Multiple data cannot be transferred to the machine at once
- 26Data cannot be transferred even though the machine number has been input. (M5622201)
- 27M4452001 appears on the Artspira app screen.
- 28What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 29The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 30The App shows the message "Embroidery positioning sticker not found".
- 31"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 32"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 33"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 34Bobbin thread breaks
- 35How do I change the font type in the embroidery pattern?
- 36When the thread became tangled under the bobbin winder seat
- 37Where do I put the oil in my machine?
- 38"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 39How do I clean the race?
- 40I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 41E92001 appears on the Artspira app screen.
- 42M5613201 appears on the Artspira app screen.
- 43How to change the displayed language
- 44Introducing the Brother Artspira application
- 45M6331001 appears on the Artspira app screen.
- 46M5622201 appears on the Artspira app screen.
- 47M5541001 appears on the Artspira app screen.
- 48M4341001 appears on the Artspira app screen.
- 49M4210001 appears on the Artspira app screen.
- 50M2513631 appears on the Artspira app screen.