FAQs & Troubleshooting
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165 Results
- 1How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 2Though touching "OK" on "Attach vertical stitch alignment foot and edge sewing sheet" window, the same window still appears.
- 3When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 4Why does the lower thread keep breaking?
- 5How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 6How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 7How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 8How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 9How do I recall a specific embroidery pattern from the computer?
- 10When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 11The bobbin thread cannot be pulled up.
- 12How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 13How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 14How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 15How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 16The machine stops and displays error message "Fabric edge is not recognized at this point" while edge sewing though the stitching is not reaching near the edge of the fabric.
- 17Where do I put the oil in my machine?
- 18The stitch patterns cannot be selected.
- 19When thread got tangled.
- 20"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 21The machine does not make stitches
- 22How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 23"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 24"This file cannot be used." message appears on the LCD. What does it mean?
- 25"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 26How do I attach or remove the embroidery frame ?
- 27How do I attach or remove the Embroidery Unit?
- 28How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 29How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 30How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 31How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 32How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 33"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 34"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
- 35How do I remove the presser foot holder?
- 36How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 37Place a spool of thread on a spool pin.
- 38"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 39"Failed to save file." message appears on the LCD. What does it mean?
- 40Which pattern can be used in the Edge Sewing function?
- 41"This USB media is incompatible." message appears on the LCD. What does it mean?
- 42"Turn off the power and replace the needle plate." message appears on the LCD. What does it mean?
- 43"Transmitting by USB" message appears on the LCD. What does it mean?
- 44"USB media error" message appears on the LCD. What does it mean?
- 45"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 46"Cannot embroider since the embroidery unit is not attached. Turn off the machine, and then attach the embroidery unit." message appears on the LCD. What does it mean?
- 47"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 48"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 49"Lower the buttonhole lever." message appears on the LCD. What does it mean?
- 50"Raise the buttonhole lever." message appears on the LCD. What does it mean?