FAQs & Troubleshooting
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94 Results
- 1Maintenance (Cleaning the bobbin case) [ Video ]
- 2How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 3Maintenance (Clean the hook) [ Video ]
- 4How to use the Round frame (PRPRFK1) [Video instructions]
- 5Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 6Maintenance (Cleaning around the needle plate) [ Video ]
- 7How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 10How to set up the cap frame driver. [Video instructions]
- 11How to Embroider on Bag. [Video instructions]
- 12How to Embroider on Clothes. [Video instructions]
- 13Maintenance (Clean the hook)
- 14How do I install the bobbin wound with thread?
- 15"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 16"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 17Maintenance (Oiling the machine) [ Video ]
- 18Maintenance (Cleaning the thread paths of the upper threads)
- 19How to use the the versatile magnetic frame [Video instructions]
- 20"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 21"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 22"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 23How to set up the cap frame. [Video instructions]
- 24How to Embroider on Pet Collar. [Video instructions]
- 25How to Embroider on Cap. [Video instructions]
- 26How to Embroider on Shoes. [Video instructions]
- 27Maintenance (Cleaning the bobbin case)
- 28"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 29"Picker error" message appears on the LCD. What does it mean?
- 30Embroidery
- 31"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 32"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 33"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 34"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 35"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 36Maintenance (Cleaning around the needle plate)
- 37"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 38Fabric/stabilizer compatibility chart
- 39"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 40"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 41"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 42How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 43Fabric and Thread
- 44"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 45"This pattern cannot be used." message appears on the LCD. What does it mean?
- 46"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 47"This file cannot be used." message appears on the LCD. What does it mean?
- 48"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 49"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 50"OK to delete the selected picture?" message appears on the LCD. What does it mean?