FAQs & Troubleshooting
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37 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I confirm that the FAX was sent correctly?
- 3How does the "FAX/TEL" Mode work?
- 4What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 5Can I connect my External Answering Device in another room and still receive faxes?
- 6Can I print from or scan to Android™ Smartphone?
- 7How do I print the received faxes that are stored in memory? (Fax Storage)
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9How can I clear the "PAPER JAM" error message?
- 10I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 11How do I connect an External Telephone?
- 12How do I improve the copy or fax quality?
- 13I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 14How do I replace the ribbon?
- 15Why can't I copy or send? All the keys just beep 3 times.
- 16I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 17Set up an answering machine (TAD) to work on the same line as the fax.
- 18What is Distinctive Ring and how do I program it?
- 19How do I program the date and time?
- 20When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 21Can I reduce the size of a received fax on this machine?
- 22My FAX/MFC will not Dial. Why?
- 23How can I clear the "Check Document " error message?
- 24How to clear "Cooling Down" Error?
- 25What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 26I am experiencing problems sending a fax, what can I do?
- 27What does "COMM.ERROR" on the LCD display mean?
- 28Vertical streaks appear in my copies.
- 29Do I need a telephone line to send and receive faxes with my Brother machine?
- 30My Brother machine has no power.
- 31I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 33Can I print a report that will show a listing of faxes I sent and received?
- 34How do I know which receive mode to select?
- 35Why are my sent faxes always received with a black vertical line down the page?
- 36When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 37What does "MACHINE ERROR XX" mean?