FAQs & Troubleshooting
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120 Results
- 1What driver package format is supported by my Linux distribution?
- 2Install the built-in drivers (For Windows 8 and Windows 10)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5Uninstall printer drivers (Linux)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9To install the printer driver easily using a tool. (Linux)
- 10The keys on the control panel do not respond.
- 11How do I clear the "Awaiting Redial" error?
- 12The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 13Pre-Required Procedures (Linux)
- 14Delete print jobs from the print queue.
- 15What is the difference between the toner cartridge and the drum unit?
- 16How to identify your Operating System (OS).
- 17The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 18Change the printer driver settings (Windows/macOS)
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20Functions supported in the Windows 7 built-in drivers
- 21The paper is skewed when it's printed.
- 22I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 23Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 24What is Distinctive Ring and how do I program it?
- 25Why doesn't the machine answer when receiving a call?
- 26I cannot install the driver when using the Driver Install Tool. (Linux)
- 27I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 30I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 31When printing with monochrome laser printer, the print position shifts. (Linux)
- 32Open the Control Panel (For Windows)
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34I cannot print from my computer via USB.
- 35Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 36I can receive a fax, but cannot receive a telephone call.
- 37Why doesn't my Brother machine have a dial tone?
- 38Verify if the Brother machine has a dial tone
- 39I cannot print with Windows Vista 64bit.
- 40How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 41When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 42I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 43How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 44Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46How do I clear the message "MFC is Busy" or "Connect Failure"?
- 47I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 48How can I re-install the drivers?
- 49Why are my sent faxes always received with a black vertical line down the page?
- 50What does "COMM.ERROR" on the LCD display mean?