FAQs & Troubleshooting
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184 Results
- 1Refill Ink
- 2Reset Your Machine
- 3Printer Jam or Paper Jam
- 4Other Problems
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6(Video) Load A4/Letter papers
- 7(Video) Set up your Brother machine
- 8How to identify your Operating System (OS).
- 9(Video) How to Email Print
- 10Cannot Print XX or Print Unable XX
- 11Check the Print Alignment from Your Brother Machine
- 12What is Brother iPrint&Scan?
- 13Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 14Improve poor print quality.
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I cannot print on a wireless (Wi-Fi) network (Mac)
- 17Install the Brother iPrint&Scan application (for mobile device)
- 18Document Jam
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20Copy an ID Card
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 23Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 28Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 29Ink Low
- 30Clean the Print Head from Your Brother Machine
- 31Scan to an Editable Text File Using OCR
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33(Video) Update the Driver or Firmware for your Brother machine
- 34(Video) Fill the ink tanks
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Load Paper in the Manual Feed Slot
- 37Print using only the black ink tank when the Color tanks have run out.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39(Video) Load Envelopes
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43Sleep
- 44Cover is Open
- 45Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47What driver package format is supported by my Linux distribution?
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50I cannot print on a wireless (Wi-Fi) network (Windows)