FAQs & Troubleshooting
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184 Results
- 1Refill Ink
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Reset Your Machine
- 4Printer Jam or Paper Jam
- 5Other Problems
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Cannot Print XX or Print Unable XX
- 8(Video) Set up your Brother machine
- 9Install the Brother iPrint&Scan application (for mobile device)
- 10How to identify your Operating System (OS).
- 11Improve poor print quality.
- 12(Video) How to Email Print
- 13(Video) Load A4/Letter papers
- 14What is Brother iPrint&Scan?
- 15Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 19Document Jam
- 20Check the Print Alignment from Your Brother Machine
- 21The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 22Load Paper in the Manual Feed Slot
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Print a web page from iPrint&Scan when using an Android™ mobile device.
- 26Print using only the black ink tank when the Color tanks have run out.
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28I cannot print on a wireless (Wi-Fi) network (Mac)
- 29Access Web Based Management
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31Printing/ Scanning with a mobile device
- 32Clean the Print Head from Your Brother Machine
- 33Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 34(Video) Load Envelopes
- 35Copy an ID Card
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37Load Documents in the Automatic Document Feeder (ADF)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39(Video) Fill the ink tanks
- 40Ink Low
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43What is the default password for my Brother machine?
- 44I cannot print full-page photos or images using Email Print.
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47What driver package format is supported by my Linux distribution?
- 48Check ink level, then press [OK]
- 49The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 50I cannot print on a wireless (Wi-Fi) network (Windows)