FAQs & Troubleshooting
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236 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2The printer status is Offline or Paused.
- 3Paper Jam
- 4Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 5(Video) Load A4/Letter paper
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8One or more of my colors are not printing (blank).
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10What is Brother iPrint&Scan?
- 11No Paper / No Paper Fed
- 12Print as a Poster (Windows®)
- 13Ink Low
- 14Where is the USB/Ethernet port on the machine?
- 15What driver package format is supported by my Linux distribution?
- 16(Video) Fill the ink tanks
- 17Refill Ink
- 18Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 19Check the Print Alignment from Your Brother Machine
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23(Video) Set up your Brother machine
- 24(Video) Load an Envelope (Manual Feed Slot)
- 25Print using only the black ink tank when the Color tanks have run out.
- 26Check the Print Quality
- 27High Temperature
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29(Video) Unpack your Brother machine
- 30(Video) Connect telephone line and power cords
- 31Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Combine multiple scanned documents into a single file with PaperPort™
- 34Important points you need to confirm before configuring your Brother machine for a wireless network.
- 35Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 36Cover is Open
- 37When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 38Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41Check the remaining ink or toner level (Linux)
- 42Printing is slow or printed images are too dark (Windows)
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46Low Temperature
- 47Unable to Print XX
- 48My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 49Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 50I cannot scan via network.