FAQs & Troubleshooting
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232 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4(Video) Connect the cords
- 5Print using only the black ink tank when the Color tanks have run out.
- 6I cannot make borderless prints.
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Fill the ink tanks
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12High Temperature
- 13(Video) Set up your Brother machine
- 14(Video) Unpack your Brother machine
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16(Video) Load A4/Letter paper
- 17I can print but cannot scan via network. (For Windows)
- 18Paper Jam
- 19Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 20Cover is Open
- 21One or more of my colors are not printing (blank).
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23Refill Ink
- 24Ink Box Full / InkBox Full
- 25I cannot print from my computer via USB.
- 26Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 27Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 28I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30Connect your Brother machine to your mobile device via a wireless router or access point.
- 31How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 32When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 33Protect your Brother machine against unauthorised access over the network
- 34Load paper in the paper tray
- 35Scan from the Brother iPrint&Scan application using Windows Phone.
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37What is Brother iPrint&Scan?
- 38Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 41Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 42Unable to Print 3X
- 43Can I print from or scan to Android™ Smartphone?
- 44How do I know which side up my photo paper should be in the tray?
- 45The printer status is Offline or Paused.
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47No Paper Fed
- 48I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 49What is the recommended paper?
- 50I cannot print using my Brother machine on a wireless network (Mac)