FAQs & Troubleshooting
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178 Results
- 1(Video) Set up your Brother machine
- 2Refill Ink
- 3Add your Brother machine with AirPrint (macOS)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5How to identify your Operating System (OS).
- 6Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8Check ink level, then press [OK]
- 9I cannot print on a wireless (Wi-Fi) network (Mac)
- 10Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 11Set up your Brother machine on a wireless network (Windows/macOS)
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 16Install the Brother iPrint&Scan application (for mobile device)
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Cannot Print XX or Print Unable XX
- 19One or more of my colors are not printing (blank).
- 20Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 21Check the Print Quality
- 22Clean the Print Head from Your Brother Machine
- 23Print using only the black ink tank when the Color tanks have run out.
- 24Cover is Open
- 25(Video) Load Envelopes
- 26What is Brother iPrint&Scan?
- 27The printer status is Offline or Paused.
- 28Printer Jam or Paper Jam
- 29Check the Print Alignment from Your Brother Machine
- 30Ink Low
- 31(Video) When I print photos, the color quality is not good.
- 32(Video) Load A4/Letter papers
- 33Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Load Paper in the Manual Feed Slot
- 37Change the printer driver settings (Windows)
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39(Video) Fill the ink tanks
- 40No Paper / No Paper Fed / No Paper T1
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42(Video) How to Email Print
- 43What driver package format is supported by my Linux distribution?
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46Change the Print Options to Improve Your Print Results
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50Ink Absorber Pad Full or InkBox Full or Ink Absorber Full