FAQs & Troubleshooting
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227 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Paper Jam
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7What driver package format is supported by my Linux distribution?
- 8The printer status is Offline or Paused.
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10Ink Low
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Refill Ink
- 14How to identify your Operating System (OS).
- 15Where is the USB/Ethernet port on the machine?
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17Scan multiple pages into one file instead of each scan being saved as a separate file.
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19Setup a Brother machine on a wireless (Wi-Fi) network.
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Set up a Brother machine and your mobile device on a wireless network
- 23I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 24Correct the Paper Feed to Clear Vertical Lines
- 25(Video) Load A4/Letter paper
- 26(Video) Load an Envelope (Manual Feed Slot)
- 27I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 30Cover is Open
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 33Unable to Print XX
- 34Improve poor print quality.
- 35Printing is slow or printed images are too dark (Windows)
- 36Set up your Brother machine on a wireless network.
- 37(Video) Unpack your Brother machine
- 38(Video) Fill the ink tanks
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 40What is AirPrint?
- 41I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 42Clean the Print Head from Your Brother Machine
- 43I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 44Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 45One or more of my colors are not printing (blank).
- 46(Video) Connect telephone line and power cords
- 47Scan from the Brother iPrint&Scan application using Windows Phone.
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Loading paper in the manual feed slot.
- 50No Paper / No Paper Fed