FAQs & Troubleshooting
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229 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Paper Jam
- 4(Video) Load A4/Letter paper
- 5I cannot print on a wireless (Wi-Fi) network (Windows)
- 6The printer status is Offline or Paused.
- 7What is the default password for my Brother machine?
- 8(Video) Connect telephone line and power cords
- 9What is AirPrint?
- 10How to identify your Operating System (OS).
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13Wireless setup is requesting a WPS PIN to complete the setup
- 14Check the Print Quality
- 15Ink Low
- 16Change the Print Setting Options When Having Printing Problems
- 17Ink Box Full / InkBox Full
- 18Copy a Document
- 19Paper Size Mismatch / Size Mismatch
- 20Where is the USB/Ethernet port on the machine?
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24(Video) Load an Envelope (Manual Feed Slot)
- 25Printing/ Scanning with a mobile device
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Set up your Brother machine on a wireless network.
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Protect your Brother machine against unauthorised access over the network
- 31I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 32Unable to Scan / Scan Unable
- 33One or more of my colors are not printing (blank).
- 34Reset Your Brother Machine
- 35What driver package format is supported by my Linux distribution?
- 36(Video) Unpack your Brother machine
- 37"Offline" appears on the Status Monitor.
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39Refill Ink
- 40Load envelopes
- 41Add your Brother machine with AirPrint (macOS)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Printing is slow or printed images are too dark (Windows)
- 44Set up a Brother machine and your mobile device on a wireless network
- 45(Video) Fill the ink tanks
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 49What is Brother iPrint&Scan?
- 50Loading paper in the manual feed slot.