FAQs & Troubleshooting
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181 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3Error and Maintenance LED Indications
- 4Printer Jam or Paper Jam
- 5Paper is Jammed Inside the Machine
- 6Check the ink level and then press [Stop]
- 7Refill Ink
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9Check the Print Quality
- 10(Video) Load A4/Letter papers
- 11(Video) Fill the ink tanks
- 12(Video) How to Email Print
- 13Improve poor print quality.
- 14Check the Print Alignment from Your Brother Machine
- 15Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 16The scanning speed is slow when scanning from my machine. (Windows)
- 17(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 18Install the Brother iPrint&Scan application (for mobile device)
- 19(Video) When I print photos, the color quality is not good.
- 20The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 21No Paper / No Paper Fed
- 22Reset Your Machine
- 23(Video) Load Envelopes
- 24What is Brother iPrint&Scan?
- 25(Video) Set up your Brother machine
- 26The printer status is Offline or Paused.
- 27Set up your Brother machine on a wireless network (Windows/macOS)
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29How to identify your Operating System (OS).
- 30Load Paper in the Manual Feed Slot
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32Print Unable XX
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34Brother iPrint&Scan cannot find my Brother machine (macOS)
- 35Paper Size Mismatch / Wrong paper size
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 38What driver package format is supported by my Linux distribution?
- 39Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 40Change the Print Options to Improve Your Print Results
- 41Set the Machine to Power Off Automatically
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 44(Video) Change the Copy Shortcut button settings
- 45Other Problems
- 46Access Web Based Management
- 47Enable the Brother machine's network interface.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49What is the recommended paper?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)