FAQs & Troubleshooting
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171 Results
- 1(Video) Load A4/Letter paper
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Paper Jam
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Set up your Brother machine
- 6(Video) Fill the ink tanks
- 7Clean the Print Head from Your Brother Machine
- 8Where is the USB/Ethernet port on the machine?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10(Video) Unpack your Brother machine
- 11Refill Ink
- 12Load envelopes
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14"Offline" appears on the Status Monitor.
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Loading paper in the manual feed slot.
- 17(Video) Connect telephone line and power cords
- 18After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 19Change the Print Setting Options When Having Printing Problems
- 20Sleep
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Scan multiple pages into one file instead of each scan being saved as a separate file.
- 23Paper Size Mismatch / Size Mismatch
- 24Cover is Open
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26Cannot print after a Windows 10 update (June 2020)
- 27Check the Print Quality
- 28Unable to Print XX
- 29The printer status is Offline or Paused.
- 30Improve poor print quality.
- 31Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 32Print using only the black ink tank when the Color tanks have run out.
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34Brother iPrint&Scan cannot find my Brother machine (macOS)
- 35Delete print jobs from the print queue.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 38Ink Box Full / InkBox Full
- 39High Temperature
- 40Unable to Scan / Scan Unable
- 41No Paper / No Paper Fed
- 42I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44Combine multiple scanned documents into a single file with PaperPort™
- 45Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 46Printing/ Scanning with a mobile device
- 47Reduce Printing Noise
- 48Clean the Paper Feed Rollers
- 49Manual Feed
- 50Can third party ink be used to refill the ink tanks?