FAQs & Troubleshooting
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174 Results
- 1Can third party ink be used to refill the ink tanks?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Load A4/Letter paper
- 4Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 5Ink Box Full / InkBox Full
- 6I still receive the error message "Paper Jam" after I removed the jammed paper.
- 7Ink Low
- 8(Video) Set up your Brother machine
- 9Cover is Open
- 10(Video) Unpack your Brother machine
- 11(Video) Connect the cords
- 12Paper Jam
- 13No Paper Fed
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Can I print from or scan to Android™ Smartphone?
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 20Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 21Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 22What driver package format is supported by my Linux distribution?
- 23"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25How to identify your Operating System (OS).
- 26Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28Print using only the black ink tank when the Color tanks have run out.
- 29When I print, the pages are smudged with ink.
- 30Where is the USB port on the machine?
- 31Improve poor print quality.
- 32Scan and save a document in PDF format for Windows (Scan to File)
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Change the printer driver settings (Windows/macOS)
- 36The printer status is Offline or Paused.
- 37One or more of my colors are not printing (blank).
- 38The scanner cover support has come off. (With Video Instructions)
- 39Load paper in the paper tray
- 40When I print photos, the color quality is not good.
- 41Load envelopes
- 42(Video) Fill the ink tanks
- 43Delete print jobs from the print queue.
- 44Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 45Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 46Low Temperature
- 47Is my Brother machine compatible with Windows Vista?
- 48Out of Memory
- 49I'm using Macintosh. What is the PreScan option used for?
- 50Scan using XSane or GIMP (Linux)