FAQs & Troubleshooting
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132 Results
- 1Error and Maintenance LED Indications
- 2Printer Jam or Paper Jam
- 3Refill Ink
- 4(Video) Fill the ink tanks
- 5(Video) Set up your Brother machine
- 6One or more of my colors are not printing (blank).
- 7Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 8Copy an ID Card
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Check the ink level and then press [Stop]
- 11No Paper / No Paper Fed
- 12Print Unable XX
- 13(Video) When I print photos, the color quality is not good.
- 14Change the Print Options to Improve Your Print Results
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Load Paper in the Manual Feed Slot
- 17Change the printer driver settings (Windows)
- 18Clean the Print Head from Your Brother Machine
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21"Offline" appears on the Status Monitor. (Windows)
- 22Unable to Scan
- 23I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Paper is Jammed Inside the Machine
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 28I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 29Check the Print Quality
- 30Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 31Improve poor print quality.
- 32Set the Machine to Power Off Automatically
- 33Brother iPrint&Scan cannot find my Brother machine (macOS)
- 34Check the Print Alignment from Your Brother Machine
- 35Load Documents on the Scanner Glass
- 36Access Web Based Management
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38(Video) Load A4/Letter papers
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40How to identify your Operating System (OS).
- 41Paper Size Mismatch / Wrong paper size
- 42Can third party ink be used to refill the ink tanks?
- 43Delete a network scanner entry. (Linux)
- 44Install PaperPort™ 12SE / 14SE (Windows)
- 45Open the Status Monitor (Windows)
- 46A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 47After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 48I cannot print from my computer via USB.
- 49I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 50I cannot select the file to print in Brother iPrint&Scan (Mac)