FAQs & Troubleshooting
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Latest |
123 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 129/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 228/05/2024Toner Low or Prepare New Toner Cartridge
- 328/05/2024Drum End Soon
- 408/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 508/02/2024(Video) Paper is Jammed inside the Machine
- 608/02/2024(Video) Paper is Jammed in the Back of the Machine
- 708/02/2024(Video) Paper is Jammed in the Paper Tray
- 808/02/2024(Video) Paper is Jammed in the MP tray
- 908/02/2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 1008/02/2024(Video) Document is Jammed under the Document Cover
- 1108/02/2024(Video) Document is Jammed in the Top of the ADF Unit
- 1231/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1310/01/2024What is the default password for my Brother machine?
- 1408/12/2023Print the Network Configuration Report *
- 1508/12/2023Remove Small Scraps of Paper Jammed in the ADF *
- 1608/12/2023Document is Jammed under the Document Cover *
- 1708/12/2023Document is Jammed in the Top of the ADF Unit *
- 1808/12/2023Access Web Based Management *
- 1908/12/2023Clean the Paper Pick-up Rollers *
- 2008/12/2023Clean the Drum Unit *
- 2108/12/2023Paper is Jammed in the 2-sided Tray *
- 2208/12/2023Paper is Jammed in the Back of the Machine *
- 2308/12/2023Paper is Jammed inside the Machine *
- 2408/12/2023Paper is Jammed in the Paper Tray *
- 2508/12/2023Paper is Jammed in the MP tray *
- 2608/12/2023Clean the Corona Wire *
- 2708/12/2023Replace the Drum Unit *
- 2808/12/2023Reset the Network Settings to the Factory Settings *
- 2908/12/2023Replace the Toner Cartridge *
- 3022/09/2023I cannot scan via network.
- 3107/09/2023Wrong Toner or Wrong Toner Cartridge
- 3207/09/2023Cannot Scan ##
- 3307/09/2023Self-Diagnostic
- 3410/08/2023(Video) Set up your Brother machine
- 3510/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3626/07/2023What is the recommended paper?
- 3726/07/2023The printer status is Offline or Paused.
- 3826/07/2023Media Type Mismatch or Media Mismatch
- 3926/07/2023Cannot Detect
- 4020/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4120/07/2023Poor fixing
- 4220/07/2023Toner specks
- 4320/07/2023Lines across the page
- 4420/07/2023Ghosting images
- 4520/07/2023Black lines down the page
- 4605/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4901/06/2023Add your Brother machine with AirPrint (macOS)
- 5001/06/2023Delete print jobs from the print queue.
