FAQs & Troubleshooting
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280 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6(Video) Replace the Toner Cartridge
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 9Add your Brother machine with AirPrint (macOS)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12Where can I download Brother iPrint&Scan application for Mac?
- 13No Drum Unit
- 14Replace the Belt Unit
- 15Replace the Waste Toner Box
- 16Replace the Drum Unit
- 17Install a Certificate on Your Brother Machine
- 18(Video) Unpack your Brother machine
- 19The printer status is Offline or Paused.
- 20Paper is Jammed underneath the Paper Tray
- 21Paper is Jammed in the Back of the Machine
- 22Print both sides of paper or a booklet automatically
- 23I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25What driver package format is supported by my Linux distribution?
- 26Scan Using Secure Function Lock 3.0
- 27Send an Email with User Authentication
- 28Print as a Poster (Windows)
- 29What is Brother iPrint&Scan?
- 30How to identify your Operating System (OS).
- 31Replace PF Kit xx
- 32I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35The color of your printouts is not what you expected
- 36Paper is Jammed Inside the Machine
- 37Replace Fuser
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41I cannot print using my Brother machine on a wireless network (Mac)
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Set the Date and Time Using Web Based Management
- 44Configure the Store Print Log to Network Settings Using Web Based Management
- 45WT Box End Soon
- 46Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48Paper is Jammed in the Manual Feed Slot
- 49Adjust color settings by using the custom setting in the printer driver
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).