FAQs & Troubleshooting
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280 Results
- 1Wireless setup is requesting a WPS PIN to complete the setup
- 2(Video) Replace the Toner Cartridge
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7Scan multiple pages into one file instead of each scan being saved as a separate file.
- 8Replace the Waste Toner Box
- 9The scanning speed is slow when scanning from my machine. (Windows)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11What driver package format is supported by my Linux distribution?
- 12(Video) Set up your Brother machine
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14What is Brother iPrint&Scan?
- 15How to identify your Operating System (OS).
- 16Replace PF Kit xx
- 17Toner Low
- 18(Video) Update the Driver or Firmware for your Brother machine
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22Paper is Jammed in the Back of the Machine
- 23I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 24Print Unable ##
- 25Manual Feed
- 26Reset Your Brother Machine
- 27What can happen if the wrong paper is used in your machine.
- 28Reset the Drum Counter
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Add your Brother machine with AirPrint (macOS)
- 31Save Scanned Data to a Folder as a PDF File
- 32Paper is Jammed in the Manual Feed Slot
- 33I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 34I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 35Print the WLAN Report
- 36Scan Unable ##
- 37Adjust color settings by using the custom setting in the printer driver
- 38No Belt Unit
- 392-sided Disabled
- 40Drum Stop
- 41Copy on Both Sides of the Paper (2-sided Copy)
- 42No Waste Toner
- 43No Paper / No Paper T1
- 44The color of your printouts is not what you expected
- 45Secure Print (Windows®)
- 46Paper is Jammed in the Paper Tray
- 47Curled or wavy
- 48Replace Fuser
- 49Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 50Scan to Email Attachment