FAQs & Troubleshooting
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99 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1What driver package format is supported by my Linux distribution?
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 3(Video) Paper is Jammed inside the Machine
- 4Delete print jobs from the print queue.
- 5How to identify your Operating System (OS).
- 6Toner Ended
- 7I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9Lines across the page
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11The downloaded driver's name is different from my machine's name. (Linux)
- 12(Video) Set up your Brother machine
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14Change the printer driver settings (Windows)
- 15Size Error DX or Size Error 2-sided
- 16Update the Driver or Firmware for your Brother machine (Windows only)
- 17I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 18I cannot connect my machine to a Windows 11 computer via USB.
- 19Command List of brscan. (Linux)
- 20(Video) Paper is Jammed in the Output Paper Tray
- 21Media Type Mismatch or Media Mismatch
- 22Open the Status Monitor (Windows)
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24Cannot Scan ##
- 252-sided Disable or 2-sided Disabled
- 26(Video) Paper is Jammed in the Back of the Machine
- 27The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29To install the printer driver easily using a tool. (Linux)
- 30"Offline" appears on the Status Monitor. (Windows)
- 31Poor fixing
- 32In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 33The scanning speed is slow when scanning from my machine. (Windows)
- 34Change the brscan5 scan settings using XSane (Linux)
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36The driver installation finished successfully but I cannot print. (Linux)
- 37Delete a network scanner entry. (Linux)
- 38Wrong Toner or Wrong Toner Cartridge
- 39After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 40The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 41What is the difference between the toner cartridge and the drum unit?
- 42What is Toner Continue Mode?
- 43Self-Diagnostic
- 44Cartridge Error
- 45No Toner
- 46Cannot Detect
- 47Drum !
- 48Out of Memory
- 49Toner specks
- 50Can I use non-Brother or third party supplies with the Brother machine?