FAQs & Troubleshooting
 |
Popular |
254 Results
- 1Print Unable
- 2Can I print from or scan to Android™ Smartphone?
- 3Clean the paper pick-up roller.
- 4REPLACE DRUM
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Pre-Required Procedures (Linux)
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15NO TONER
- 16I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 17Curled (video instructions available)
- 18White spots or black spots at 94 mm (3.7 in.) intervals
- 19Black toner marks across the page
- 20Black lines down the page
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 23When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 24Check Connection
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28JAM DUPLEX
- 29Curled or wavy
- 30Replace Toner
- 31I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 32Command List of brscan. (Linux)
- 33"Offline" appears on the Status Monitor.
- 34Open the Status Monitor
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 38Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Can I use AirPrint with my Brother machine?
- 42How to identify your Operating System (OS).
- 43I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 44Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 45Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 46Locate files scanned with ControlCenter2 (For Macintosh)
- 47Scan Unable
- 48TONER ENDED
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Can I check the remaining life of my Brother machine's drum?
