FAQs & Troubleshooting
![]() |
Popular |
257 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Can I print from or scan to Android™ Smartphone?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 9Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 11Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 12Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 13Change the printer driver settings (Windows/macOS)
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15Paper Jam
- 16Replace Ink
- 17My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 18I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20Scan from the Brother iPrint&Scan application using Windows Phone.
- 21Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 24I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 25When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 26Load paper in the paper tray
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Delete print jobs from the print queue.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30Open the "Scanners and Cameras" and Properties.
- 31Can I use AirPrint with my Brother machine?
- 32The printer status is Offline or Paused.
- 33Scan and save a document in PDF format (Scan to File)
- 34Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 35The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 36How do I load envelopes into my machine?
- 37Configure the Scan to Email Feature (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 40When I scan a document using ControlCenter, the scanned file size is too big.
- 41My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 42Change the user interface of ControlCenter3
- 43I cannot scan when using SELinux (Security-Enhanced Linux)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46What is Brother iPrint&Scan?
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Load photo paper into my machine.
- 49Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.