FAQs & Troubleshooting
Popular |
274 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 5Replace Ink
- 6I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 7I'm using Macintosh. What is the PreScan option used for?
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9What driver package format is supported by my Linux distribution?
- 10I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13What is Brother iPrint&Scan?
- 14Locate files scanned with ControlCenter3 (For Windows)
- 15Discover the MAC address of the Brother network card
- 16Ink Low
- 17Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 18How do I factory reset the network settings?
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 24Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 25Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26I cannot make borderless prints.
- 27How to identify your Operating System (OS).
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29Change the printer driver settings (Windows/macOS)
- 30I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 31I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 32Paper Jam
- 33How do I load envelopes into my machine?
- 34I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 35Set up your Brother machine on a wireless network.
- 36The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 37My machine does regular cleaning cycles in the night. How can I correct this?
- 38I'm using Windows XP. I cannot scan with the USB cable.
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40Scan using XSane or GIMP (Linux)
- 41Cannot print after a Windows 10 update (June 2020)
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I use AirPrint with my Brother machine?