FAQs & Troubleshooting
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233 Results
- 1Does NC-2200w work with Windows Vista?
- 2Scan and save a document in PDF format (Scan to File)
- 3I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 4Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 5Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 6Can third party ink be used to refill the ink cartridges?
- 7I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 8When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 10I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 13What is the BRAdmin Professional software used for?
- 14What driver package format is supported by my Linux distribution?
- 15What is the Network Shared printing?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Delete print jobs from the print queue.
- 18Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 19I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 20Why can't I print when an ink cartridge is empty?
- 21I cannot scan via USB. (Mac OS X)
- 22The message "No Device" appears when starting the "Status Monitor". What can I do?
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25Can I print from or scan to Android™ Smartphone?
- 26Scan multiple pages into one file instead of each scan being saved as a separate file.
- 27I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 28I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 29When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 30I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?
- 31What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 32I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 33I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 34Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 35I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 36In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 37Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39How do I replace the Ink Cartridge?
- 40All print jobs are aborted and nothing is printed. (Linux)
- 41I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42How do I clear Machine Error 46?
- 43I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 44PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 45When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 46How can I clear the "INK EMPTY" message?
- 47Uninstall the drivers. (Mac OS X 10.5)
- 48Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 49How do I program the date and time?
- 50I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?