FAQs & Troubleshooting
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111 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2Which brands of Ni-MH rechargeable batteries do you recommend?
- 3How do I change the Language setting of the printer?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I change the size of characters?
- 6How do I clear the current format settings and/or the text on the display?
- 7How do I type symbols?
- 8How do I print multiple lines and how many lines can I print?
- 9How do I initialize and clear the printer to factory default settings?
- 10How to install Brother software on a computer not connected to the Internet
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12The fabric tape became detached after washing.
- 13How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 14Can my printer use TZ/TZe tapes?
- 15Label files saved previously are now empty.
- 16Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 17How do I type accented characters?
- 18How to use Numbering function
- 19Where can I find my Brother printer's serial number?
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21The printer stops while printing a label.
- 22How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 23How to delete the registry information and files related to the printer driver
- 24The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 25I get an error message and cannot update the firmware. (Windows 10 or later)
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 31I get an error message "System Error XX" / "Unable to use XX!".
- 32Error messages do not appear when using the USB connection of my printer.
- 33What type of fonts can I use?
- 34I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 35P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 36I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 37How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 40The text cannot be printed as specified.
- 41I cannot read the display clearly (the screen is too light or dark).
- 42How do I make a label with a barcode?
- 43How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 44How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (P-touch Editor5.3 for Mac)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47How to open the Devices and Printers window
- 48A tape jam which cannot be cleared keeps occurring.
- 49How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)