FAQs & Troubleshooting
Latest |
35 Results
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 228/02/2024Uninstall the drivers. (macOS 13 or greater)
- 315/02/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 410/01/2024What is the default password for my Brother machine?
- 526/09/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 623/06/2023Your Brother Machine Cannot Scan over the Network
- 706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 920/03/2023Reset the Network Settings to Factory Default
- 1013/12/2022How to identify your Operating System (OS).
- 1122/08/2022Configure the Scan to Email Feature (Linux)
- 1228/07/2022Update the Driver or Firmware for your Brother machine
- 1323/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1430/05/2022What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 1520/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1614/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1701/04/2022(Video) Replace the Roller Kit
- 1824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1911/03/2022Check the firmware version.
- 2011/03/2022Access Web Based Management
- 2111/03/2022Discover the MAC address of the Brother network card
- 2211/03/2022Your Brother machine cannot scan. / Scanning has stopped.
- 2310/03/2022Check your machine's IP Address or Node Name
- 2429/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 2529/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2612/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2729/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 2806/07/2020Change the brscan5 scan settings using XSane (Linux)
- 2906/07/2020Important points for specifying the scan area (Linux)
- 3006/07/2020What driver package format is supported by my Linux distribution?
- 3102/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3206/04/2020Delete a network scanner entry. (Linux)
- 3306/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3429/01/2019Command List of brscan. (Linux)
- 3525/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.