Easy Scan to E-mail

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Check the IP addresses of your PC and the Brother machine

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Open the "Scanners and Cameras" and Properties.

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

Configuring frequently-used scan settings on your computer.

Duplex (two-sided) scan

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Scan and save a document in PDF format for Windows (Scan to File)

Scan a document in Windows 8 and Windows 10.

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

How to identify your Operating System (OS).

My Brother machine sound level is high while scanning documents.

Verify the Brother machine connected to the Wired Network (For Windows)

Verify the Brother machine connected to the Wireless Network (For Windows)

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Scan documents longer than 14 inches (35.5 cm) using ControlCenter

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

Check your machine's IP Address or Node Name

I cannot scan from my computer via network. (For Macintosh)

Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Open the Control Panel (For Windows)

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application

My Brother machine could not be found over the network when I installed drivers on my PC.

Scan a document in OS X 10.8/macOS 10.12 - 10.15.

Install PaperPort™ 12SE onto Windows 10.

Install Presto!® BizCard® onto Windows 10.

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Enable the Brother machine's network interface.

Scan from the Brother iPrint&Scan application using Windows Phone.

What is Brother iPrint&Scan?

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

Scan multiple pages into one file instead of each scan being saved as a separate file.

Important points you need to confirm before configuring your Brother machine for a wireless network.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

Verify the Brother machine connected to the Wireless Network (For Macintosh)

I get a TS error when trying to scan on a wireless network.

I cannot connect my machine to the wireless network.

I cannot scan from my computer via network. (For Windows)

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.