FAQs & Troubleshooting
Latest |
50 Results
- 126/09/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 221/06/2023Uninstall the driver (OS X 10.10 or greater).
- 317/03/2023Open the "Scanners and Cameras" and Properties.
- 413/12/2022How to identify your Operating System (OS).
- 513/10/2022Reset Your Brother Machine
- 613/10/2022Reset the Usage Counters
- 713/10/2022Save Scanned Documents on Your Computer
- 813/10/2022Check the Serial Number
- 905/09/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 1001/09/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 1101/09/2022Check Supplies Replacement Cycle
- 1201/09/2022Check the firmware version.
- 1322/08/2022Configure the Scan to Email Feature (Linux)
- 1428/07/2022Update the Driver or Firmware for your Brother machine
- 1523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1620/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1714/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1910/11/2021Open the Control Panel (For Windows)
- 2012/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2106/07/2020Scan using XSane or GIMP (Linux)
- 2206/07/2020Important points for specifying the scan area (Linux)
- 2306/07/2020What driver package format is supported by my Linux distribution?
- 2402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2506/04/2020Delete a network scanner entry. (Linux)
- 2603/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 2706/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 2829/10/2019Pre-Required Procedures (Linux)
- 2910/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 3029/01/2019Command List of brscan. (Linux)
- 3129/01/2019Uninstall the scanner driver. (Linux)
- 3229/01/2019Uninstall Scan-key-tool. (Linux)
- 3315/02/2018Change the General Settings Using Remote Setup
- 3415/02/2018Scanning and Other Problems
- 3515/02/2018Clean the Scanner and Rollers
- 3615/02/2018Load Receipts, Clippings, Photos, and Other Documents
- 3715/02/2018Load Non-standard Size Documents
- 3815/02/2018Load Documents Longer than Standard Size
- 3915/02/2018Load a Plastic Card
- 4015/02/2018Load Business Cards
- 4115/02/2018Load Standard Size Documents
- 4215/02/2018Acceptable Documents
- 4315/02/2018Replace the Pick Up Roller
- 4415/02/2018Replace the Brake Roller
- 4515/02/2018Document Jam
- 4611/10/2017Error and Maintenance Indications
- 4711/10/2017Service Call Indications
- 4821/09/2017Load Documents
- 4925/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5004/03/2016Printing/ Scanning with a mobile device